Hi Carolina, My pat answer is this: "If an organization has people EOS® works."
I have had one very successful Dr. Practice where their "office administrator" was a great integrator. As Docs, they were able to divi up practice direction seats / roles and when it came to Nurses and Staff who ran the day to day - it was awesome... engagement went up etc. etc.
Since you are new to this firm, it would make tremendous sense to bring in a Pro who can herd the cats. see below.
I have had one trainwreck - 12 dermatologists who would not accept accountability and were unwilling to give their off days to working the process - they had a rotating Practice Lead formula that did not help... etc. etc.
Hope this helps.