Bill, great question! We've been running on EOS now for about 18 months, and are also a small team of 14. One of our challenges was getting our Visionary out of the business....when we first started he was on our accountability chart as the Visionary and the Director of Sales. One of our annual rocks is to get him to 100% Visionary role.

It's pretty common in smaller organizations that individuals wear many hats. For instance, I'm the Integrator, as well as the owner of the Compliance and the owner of Finance, which includes HR, Office Management and Accounting. EOS... (More)

@Bill Bennett39 probably the most consistent comment I've heard from everyone implementing EOS (big and small) is they didn't call out and directly address people issues as fast as they wish they did. If you're doing EOS, that means you want to grow and some people that were good for your past might not be good for your future. Those are tough conversations but everyone will be better off if you don't shield others from your expectations.

Other things I think are common for us little guys is not having mature data. Everything in our ERP system was cobbled together... (More)

@Jenn58 - there is a Facebook group called EOS Self-Implementers Unite! and a lot of the members are Integrators. The best resource I've found so far is Rocket Fuel University (www.rocketfueluniversity.com120). It's a community of Visionaries and Integrators that do exactly what your talking about. In addition, there a live monthly Q&A call facilitate by Mark Winters (co-author of Rocket Fuel). There will also be some exciting news related to this coming out soon. There is also a group called the Integrator Community (https://authenticbrand.com/eos-integrator-user-group/89) that has a monthly meeting with a guest speaker and then breakout rooms that are facilitated... (More)

Interesting question. I like the think about communicating in terms of the outcomes this creates. (After all, nobody actually buys a product or service, they buy the outcomes the product or service enables.)

For example, communicating the value of a visionary might include:

• Innovation: Working with our business means that there is always someone surveying the landscape to bring new ideas to our clients...

Communicating the value of having an integrator might include:

• Consistent Execution: Our clients enjoy consistent results because our team is led by an operations-focused professional that we call our integrator...

I'd like to give this some... (More)