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Quality Director aka Integrator
Asked a question 3 months ago

I have started to self-implement EOS. We are in Step 1, Accountability Chart. We have 6 major functions as of right now. The Boss plans on segmenting the business into 2 different divisions. Does the chart now need 2 operations and 2 sales functions?

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Lynn - this is a difficult one to answer without a few specifics.   Is the Boss planning on having 2 different profit centers?  Will each have their own integrator?   To what level will they have the autonomy to act and make decisions?   All structures, businesses, A/C are different - you just have to find the one that works best for you.  If it makes sense to have 2 operations and 2 sales, than that should reveal itself.   The more autonomous the divisions and /or the more they run like their own profit centers, generally I would say that my experience is that there would be 2 ops and 2 sales.   In the end of the day, you have to find the structure that is right for your business.