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Zack SwireProfessional EOS Implementer
Professional EOS Implementer®
Asked a question 3 years ago

What tips do you have for Issue Processing?

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WHO raised the issue, WHO is accountable?

Person who raised the issue looks the accountable person in the eyes and in ONE SENTENCE, states the pain felt, obstacle or roadblock. 

Accountable person - Restate to ensure clarity exists and IDS. 

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