@Mickey Larson35 this is our collections process. We sell through distributors, almost all of whom we've known for decades. Non-payment issues are administrative 99% of the time and our process reflects that.
Processes are a struggle for us. This one could probably be tightened up and improved so I welcome feedback.
- Once a month, run an accounts receivable aged invoice report for any invoices that are 30 days past due.
- For invoices 30-59 days past due, email invoice to customer as a second notice. Resend a statement or any open credits to the customer.
- For invoices 60-75 days past due,... (More)